Welcome to ITALIST SHOP! These Terms and Conditions govern your use of our website and services. By accessing dresstrendoffers.com and making a purchase, you agree to be bound by these terms. Please read them carefully.
Our Commitment: At ITALIST SHOP, we are dedicated to providing fashionable, high-quality apparel with exceptional customer service. These terms are designed to create a transparent and trustworthy shopping experience for our international customers.
1. USER RESPONSIBILITIES
Account Information
When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Activities
You agree not to:
- Use our website for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction (including copyright laws)
- Transmit any viruses, worms, or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Submit false or misleading information
International Customers
As we serve customers worldwide (excluding Asia and select remote areas), you are responsible for:
- Complying with your local laws regarding imported goods
- Paying any applicable customs duties, taxes, or import fees
- Ensuring the products you order comply with local regulations
2. PRODUCTS AND SERVICES
Product Descriptions
ITALIST SHOP offers a curated collection of women’s fashion including:
- Dresses
- Jeans
- Jumpsuits
- Skirts
- Swimwear
- Topwear
- Underwear & Nightwear
We strive to accurately display product colors, features, and details. However, slight variations may occur due to monitor settings and photographic lighting.
Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and process a refund for that item.
Pricing
All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.
3. ORDERS AND PAYMENT
Order Process
Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline orders for any reason, including:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Shipping restrictions to your location
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order confirmation. By providing payment information, you represent that you are authorized to use the payment method.
Order Confirmation
After placing an order, you will receive an email confirmation with your order details. This confirmation represents our acceptance of your order and the formation of a contract between you and ITALIST SHOP.
4. SHIPPING AND DELIVERY
Shipping Options
We offer two shipping methods:
- Standard Shipping: Via DHL or FedEx
- Cost: $12.95
- Delivery: 10-15 business days after dispatch
- Free Shipping: Via EMS (for orders over $50)
- Cost: Free
- Delivery: 15-25 business days after dispatch
Order Processing
Orders are processed within 1-2 business days. Delivery times are estimates and not guaranteed. International shipments may experience delays due to customs processing.
Shipping Address
You are responsible for providing a complete and accurate shipping address. We are not liable for orders shipped to incorrect addresses provided by customers.
International Shipping
As an international customer, you are responsible for:
- Any customs duties, taxes, or import fees
- Complying with your country’s import regulations
- Providing any additional documentation required by customs
5. RETURNS AND EXCHANGES
Return Policy
We accept returns and exchanges within 15 days from the date you receive your items. To be eligible for return, items must be:
- In original condition
- Unworn, unwashed, and unaltered
- With all original tags attached
- In original packaging
Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged unless defective:
- Underwear & Nightwear
- Swimwear (must have hygiene strip intact)
Return Process
- Submit a return request to [email protected] within 15 days of receipt
- Wait for authorization and instructions (within 2 business days)
- Package items securely in original packaging with all tags
- Ship to our returns center: 1814 Marietta Street, Oakland, US 94612
Return Shipping Costs
Return shipping costs are the customer’s responsibility unless the return is due to our error. For international returns, mark packages as “Returned Goods” to avoid customs charges.
Refunds
Refunds are processed within 5-7 business days after we receive and inspect returned items. Original shipping fees are non-refundable unless the return is due to our error.
- Credit/Debit Cards: 7-10 business days to appear on your statement
- PayPal: 3-5 business days to reflect in your account
Exchanges
Exchanges are subject to product availability. If your requested item is unavailable, we will contact you to discuss alternatives or process a refund. Standard shipping charges apply for exchanged items.
6. INTELLECTUAL PROPERTY
All content on dresstrendoffers.com, including text, graphics, logos, images, and software, is the property of ITALIST SHOP or our content suppliers and protected by international copyright laws.
You may not:
- Reproduce, distribute, or modify any content without our express written permission
- Use our trademarks or logos without authorization
- Use any automated systems to extract data from our website
You retain ownership of any content you submit to us (such as reviews), but you grant us a license to use, modify, and display that content in connection with our business.
7. LIMITATION OF LIABILITY
ITALIST SHOP shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our website or services
- Any products purchased through our website
- Unauthorized access to or alteration of your transmissions
- Statements or conduct of any third party on our website
- Any other matter relating to our website or services
Our total liability for any claim related to your use of our website or purchase of products shall not exceed the purchase price of the products in question.
We make no warranties about the accuracy or completeness of content on our website or the reliability of any advice, opinion, or statement.
8. PRIVACY AND DATA PROTECTION
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.
By using our website, you consent to our collection and use of personal information as described in our Privacy Policy.
9. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts located in Oakland, California.
For international customers, you acknowledge that additional consumer rights under your local laws may apply, and nothing in these terms limits those rights where they cannot be limited by contract.
10. CHANGES TO TERMS
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.
We will notify registered users of material changes to these terms via email.
11. CONTACT INFORMATION
For questions about these Terms and Conditions or any other inquiries, please contact us:
Email: [email protected]
Address: 1814 Marietta Street, Oakland, US 94612
Response Time: Within 2 business days
