Welcome to ITALIST SHOP! We’re dedicated to bringing you sophisticated, contemporary women’s fashion from around the world. To ensure a seamless shopping experience, we’ve compiled answers to common questions below. If you need further assistance, our customer service team is always here to help.

Product Information

1. What types of products do you offer?
We specialize in modern women’s fashion, including Dresses, Jeans, Jumpsuits, Skirts, Swimwear, Topwear, and Underwear & Nightwear. Our collections are curated to blend elegance with versatility, perfect for transitioning from day to night or building a cohesive wardrobe.
2. How do I choose the right size for my order?
We provide detailed size guides for each product to help you select the perfect fit. If you’re unsure, feel free to contact us at [email protected] for personalized advice based on your measurements.
3. Are your products made from high-quality materials?
Absolutely! We prioritize quality and craftsmanship in every piece, from luxurious dresses to comfortable underwear. Each item is designed to reflect reliability and style, ensuring it becomes a lasting part of your personal fashion story.

Shipping & Delivery

1. Where do you ship, and how long does delivery take?
We ship globally (excluding Asia and select remote regions). Orders are processed within 1-2 business days. For Standard Shipping ($12.95) via DHL or FedEx, delivery takes 10-15 business days after dispatch. For Free Shipping on orders over $50 via EMS, it takes 15-25 business days after dispatch.
2. How can I track my order?
Once your order ships, we’ll email you a tracking number. You can use this to follow your package’s journey from our warehouse in Oakland, US, to your doorstep. If you have issues, reach out to us!
3. Do you offer expedited shipping options?
Currently, we provide Standard and Free Shipping to balance speed and affordability. We’re constantly evaluating new options to enhance your experience, so stay tuned for updates!

Returns & Exchanges

1. What is your return policy?
We offer a 15-day return policy from the date you receive your items. We believe in flexible fashion choices, so if something isn’t right, you can return it for a refund or exchange. Please ensure items are in original condition with tags attached.
2. How do I initiate a return?
Contact our customer service team at [email protected] within 15 days of receipt. We’ll guide you through the process and provide a return address (our warehouse is at 1814 Marietta Street, Oakland, US 94612).
3. Are return shipping fees covered?
Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect. We recommend using a trackable service to ensure safe return.

Payment & Account

1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions. Your payment information is encrypted and protected.
2. Is my personal and payment information safe?
Yes, we use advanced security measures to safeguard your data. We never share your details with third parties without consent.
3. Do I need to create an account to place an order?
While you can checkout as a guest, creating an account allows you to track orders, save favorites, and enjoy a faster shopping experience. It’s quick and easy!

General Inquiries

1. What is ITALIST SHOP’s brand philosophy?
We’re a global destination for contemporary women’s fashion, curating pieces that move with your lifestyle—from work to weekend. Our delivery and return policies are designed to be as seamless and reliable as our collections.
2. How can I contact customer service?
For any questions, email us at [email protected]. We’re here to ensure your experience is as smooth and stylish as our fashion.
3. Do you have physical stores?
Currently, we operate online at dresstrendoffers.com, allowing us to bring international fashion directly to your doorstep with global delivery services.

Still have questions? We’d love to hear from you! Reach out at [email protected] for personalized support.

ITALIST SHOP – Where your fashion journey begins and never ends.

// Simple toggle for FAQ items document.querySelectorAll(‘.question’).forEach(item => { item.addEventListener(‘click’, () => { const answer = item.nextElementSibling; answer.style.display = answer.style.display === ‘block’ ? ‘none’ : ‘block’; }); }); // Initially hide answers document.querySelectorAll(‘.answer’).forEach(answer => { answer.style.display = ‘none’; });